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Fire protection systems only matter when they work — and that depends on effective Inspection, Testing, and Maintenance (ITM).But across many jurisdictions, ITM compliance is slowed by incomplete reports, disconnected systems, and manual follow-ups.First Due ITM gives fire departments the visibility and structure to move faster.

• Track deficiencies and system status in real time
• Standardize ITM reporting from service providers
• Automate communication and follow-ups
• Stay aligned with NFPA requirements

All within a unified platform connecting inspections, occupancies, and response.The result: faster enforcement, stronger compliance, and greater confidence in system performance when it matters most.

In this video, learn how to access the First Due Knowledgebase and help center from within the First Due interface. Our team is standing by to help.

A true force multiplier for Fire and EMS, First Due AI supercharges reports, scheduling, QA/QI reviews, and more—helping departments do more with less.Built into every part of our platform, it empowers crews to stay focused on what matters most: serving your community.At First Due, we’re committed to responsibly advancing AI that truly supports first responders, helping departments operate more efficiently, make better decisions, and keep their communities safe.

Track exposure events efficiently with digital Health & Wellness tools—help Fire & EMS teams document accurately, maintain compliance, and protect personnel with purpose-built solutions for health and safety.

The NERIS transition is reshaping how Fire and EMS agencies of all sizes approach their software. This is more than a compliance deadline — it's a chance to upgrade your fire RMS with powerful new capabilities. Get ready for NERIS v.1 and beyond. Learn more.

Whether managing on-duty or off-duty assignments, First Due’s AI-powered scheduling automates shifts, payroll, overtime, and time off while ensuring compliance with complex union agreements and FLSA regulations. Built-in scheduling intelligence adapts to department policies, staffing requirements, and labor rules—keeping your agency efficient, compliant, and always ready.

Ready to experience the fastest, AI-powered ePCR? Discover seamless documentation, powerful integrations, and better patient outcomes—all part of First Due's EMS Suite designed to optimize every aspect of your agency.

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Experience the future of documentation. Whether recording patient data or documenting an incident, apply AI-powered documentation to deliver faster, more accurate reports with minimal manual data entry, ensuring quicker turnaround times and boosting overall efficiency.

Experience streamlined EMS documentation with First Due's intuitive and responsive ePCR solution, optimized for any device. Simplify workflows and focus more on patient care.

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This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services, First Due's all-in-one cloud platform brings everything you need into a single, powerful suite. From pre-incident planning to incident reporting, ePCR, fire prevention, community engagement, and beyond—manage it all with ease. Designed for the future, our platform is highly configurable, accessible from any device, and backed by best-in-class customer support.

This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services, First Due's all-in-one cloud platform brings everything you need into a single, powerful suite. From pre-incident planning to incident reporting, ePCR, fire prevention, community engagement, and beyond—manage it all with ease. Designed for the future, our platform is highly configurable, accessible from any device, and backed by best-in-class customer support.

Struggling with disconnected RMS software for your city's Fire & EMS operations? Discover how First Due’s unified platform transforms management with integrated tools for incident reporting, ePCR, response & command, and more. Experience quick deployment, robust security, and top-notch support to streamline your operations and meet the unique needs of agencies like yours across North America.

Struggling to manage assets, inventory, and medications for your fire and EMS agency? First Due offers a modern, easy-to-use platform configured to your unique processes. Easily import, manage, and track assets, inventory, checklists, fleet management, equipment, medications, work orders, and more in one comprehensive suite. Simplify your management processes with First Due and ensure top-notch performance for your agency.

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First Due brings the transformative power of a modern incident response & command platform by optimizing your preparation, on-scene management, and post-incident reporting tools. Discover the solution that redefines your agency’s operational backbone, making every response faster, intuitive, and more efficient.

The most powerful all-in-one fire and EMS platform is FedRAMP authorized and ready to support your operation.

Discover the future of Canadian Fire RMS with First Due, the premier all-in-one solution that breaks free from the constraints of legacy software systems.

First Due is the end-to-end software solution for the modern EMS agency. Integrating ePCR, medications, assets, scheduling, personnel management, training and more. Discover how consolidating your software into an all-in-one suite maximizes EMS agency operations.

Learn More: https://www.firstdue.com/fd-ems

First Due unlocks tremendous potential for EMS agencies through transformative software. Learn what makes First Due different here: https://www.firstdue.com/about.

Learn about Fire & EMS software pitfalls and how First Due's modern platform solves them in this video. Enjoy seamless integration, reduced costs, fewer errors, and constant updates. Benefit from exceptional customer service, enhancing your agency's efficiency with a solution tailored to your needs.

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Whether you're tracking controlled substances or non-controlled substances, manage expiration dates, lot numbers, quantities, and more with First Due.

Learn more about streamlining your invoicing workflow and collect money for billable services faster with Online Payments.

Learn more about First Due Community Connect's features for Business Owners or Property Managers.

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Learn how the Health and Life Safety Registry features of First Due Community Connect can help your First Responders source information from those you protect you otherwise would not be aware of.

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Explore how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response, get into the details surrounding incoming incidents, and track agency vehicles in real-time.

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Explore the First Due Training Module and how you can keep your crew certified and ready for action in the First Due platform.

Explore First Due Events and Activities - your hub for organizing your schedule and your day-to-day within the First Due Platform.

Explore First Due ePCR module- A fast, easy, and compliant solution for streamlined patient care reporting. From creating new ePCR records, assessment, NEMSIS v3.5 validation, State & Local Compliance, automation, vitals, and more.

Explore the First Due Hydrant Management module to inspect, maintain and manage any type of hydrant - right in First Due side by side with your Pre-Incident Plans. Learn more about custom hydrant checklists, flow tests, and integrating ArcGIS to keep your municipality's hydrants up to date.

Explore asset and inventory management within First Due. You can complete vehicle, equipment, kit, station checks, and more from any desktop or mobile device. Learn how to create and manage work orders using QR code scanning on the First Due mobile app, medications, and any vital tool of your Fire & EMS operation.

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Learn how to drive compliance through accessible field tools, automation, and analytics with First Due's NERIS reporting system.

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Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.

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Explore First Due's scheduling and personnel management platform to ensure comprehensive data capture that fully complies with your union and department requirements.

Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.

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Schedule a Demo.

Mesa Fire and Medical Department demonstrates First Due pre-plan in action. They demonstarate a walkthrough with pre-planning and the ease to use.

Learn more about Community Connect and how you can help your Fire Agency and First Responders be prepared for an emergency at your home. It only takes a few minutes to sign-up, so check Community Connect for your community!

Understand how sourcing valuable data directly from the community allows First Responders to know the crucial details upon response that only residents know.

Explore First Due Data & Analytics Module- Extract actionable intelligence from your agency's data with ease. Choose from pre-built report templates or create custom ad hoc reports.