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First Due: Next-Generation ePCR
Get ready for the all new First Due ePCR experience. Learn more about First Due's completely redesigned platform for EMS.
Fire and EMS chiefs of North America's largest cities face a unique set of challenges: managing thousands of employees, overseeing large vehicle fleets, coordinating major events that impact thousands, and navigating deep organizational complexities across vast geographies. Often, chiefs resort to a patchwork of disconnected solutions that fail to address the daily challenges of major cities. This leads to inadequate customer support, increased total cost of ownership, added manpower for manual data entry, insufficient visibility into operations, and heightened security risks.
But that’s changing.
With First Due, you can run your entire operation on a single platform—from incident reporting, ePCR, fire prevention, pre-incident planning, command and response, scheduling, assets and inventory, data and analytics, training, and more. When your agency switches to First Due, you’re met with a modern, easy-to-use platform that is built for fire and EMS agencies serving major cities across North America. Deployment is quick, without compromising enterprise workflows or stringent security standards. With consistent updates, you never have to worry about outdated software that fails to meet your ever-changing needs. And most importantly, best-in-class customer service means your concerns are given the priority they deserve.
Don’t settle for solutions that weren’t built for the complexities of agencies like yours serving major cities. Learn why First Due is the software platform you’ve been waiting for.
Struggling with disconnected RMS software for your city's Fire & EMS operations? Discover how First Due’s unified platform transforms management with integrated tools for incident reporting, ePCR, response & command, and more. Experience quick deployment, robust security, and top-notch support to streamline your operations and meet the unique needs of agencies like yours across North America.
Get ready for the all new First Due ePCR experience. Learn more about First Due's completely redesigned platform for EMS.
This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services,
Discover how First Due consolidates solutions into a single platform- transforming operations for Fire & EMS agencies in major cities across North America.
Discover a modern, easy-to-use Assets & Inventory solution configured to your unique processes in one comprehensive suite.
First Due brings the transformative power of a modern incident response & command platform by optimizing your preparation, on-scene management.
The most powerful all-in-one fire and EMS platform is FedRAMP authorized and ready to support your operation.
Discover the future of Canadian Fire RMS with First Due, the premier all-in-one solution that breaks free from the constraints of legacy software systems.
Discover how consolidating your software into an all-in-one suite maximizes EMS agency operations.
Transform Fire & EMS staffing with First Due: modern, efficient, and tailored for your needs. Embrace innovation and efficiency.
Learn more about tracking controlled substances or non-controlled substances, manage expiration dates, lot numbers, quantities, and more with First Due.
Learn more about streamlining your invoicing workflow and collect money for billable services faster with Online Payments.
In this video, learn how to access the First Due Knowledgebase and help center from within the First Due interface. Our team is standing by to help.
Learn more about First Due Community Connect's features for Business Owners or Property Managers.
Learn more about First Due's flexible out-of-the-box and ad-hoc reporting functionality.
Explore First Due Data & Analytics Module- Extract actionable intelligence from your agency's data with ease. Choose from pre-built report templates or create...
Explore how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response.
Explore the First Due Training Module and how you can keep your crew certified and ready for action in the First Due platform.
Explore First Due Events and Activities - your hub for organizing your schedule and your day-to-day within the First Due Platform.
Explore First Due ePCR module- A fast, easy, and compliant solution for streamlined patient care reporting. From creating new ePCR records, assessment...
Explore the First Due Hydrant Management module to inspect, maintain and manage any type of hydrant - right in First Due side by side with your Pre-Incident…
Explore asset and inventory management within First Due. You can complete vehicle, equipment, kit, station checks, and more from any desktop or mobile device...
This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services.
Learn more about Community Connect and how you can help your Fire Agency and First Responders be prepared for an emergency at your home.
Explore the First Due's Scheduling & Personnel management platform to ensure comprehensive data capture that is fully in compliance with your union and dep…
Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.
First Due Pre-Incident Planning's Pre-Plan mapping features allow for easy annotation and organization from the field, from any device, and linked to the r…
Check out this short video to learn more about First Due's NFIRS reporting functionality.
Mesa Fire and Medical Department demonstrates First Due pre-plan in action. They demonstarate a walkthrough with pre-planning and the ease to use.
Understand how sourcing valuable data directly from the community allows First Responders to know the crucial details upon response that only residents know...
First Due CEO, Andreas Huber joins in on a Virtual Chat with SmartFirefighting host Kevin Sofen, San Bernardino County Fire Department Chief Dan Munsey...
IAFC webinar with First Due to dive into the functionality of Community Connect for COVID-19 on Tuesday 4/07/2020...
First Due Co-Founder & CEO Andreas Huber dives into the future of pre-incident planning with Fire Operations leadership from across the state of California...
First Due Co-Founder & CEO Andreas Huber sits down with W. S. Darley & Co.'s Kevin Sofen at ResponderX Chicago 2019...
Salisbury Fire Department break down the minute-by-minute details of using First Due at the time of using First Due at the time of a recent 9 Alarm Fire.
Midwest Fire agency has adopted First Due Community Connect to help ensure their First Responders stay informed of the details that could save lives during…
Freeport Fire Department put in place Community Connect for their community to voluntary input crucial information that only residents know.
The Missoula Rural Fire District launched Community Connect for their community to share critical information with their department. Residents of Missoula …
Seconds count in an emergency, so Fire Marshal Michael Ostrander of the Hendersonville Fire Department urges residents and business owners...
In an ABC 13 WLOS News report, Assistant Fire Chief Chris Mehaffey shares how First Due has allowed the Waynesville Fire Department...
The Reno Fire Department activates Community Connect to give first responders critical information about your family should they ever be called to your home...
Ocala Fire Rescue is anticipating Community Connect to help better prepare crews when responding to emergencies, and they want residents to participate...
Reno ABC Channel 2 and Reno Fire Chief Jeff Voskamp dive into how Community Connect will make a difference both for COVID-19 related concerns...
See how First Responders from the Spokane Valley Fire Department deploy Community Connect to better protect their neighbors from COVID-19 through self-reporting...
Eastside Fire Rescue explains to their citizens how Community Connect can help ensure their First Responders stay most informed...
Meet the Asheville firefighters on the frontlines redefining the operations workflow through transforming pre-incident planning...
Dan Flynn of the Asheville Fire Department discusses the agency's adoption of First Due Community Connect...
In this report from Local 10 Fort Lauderdale, First Due and Battalion Chief Steve Golan of the Fort Lauderdale Fire Department...
Artist Paul Combs discusses his latest projects and provides a glimpse into his "Be the Target" presentation.
Kevin Sofen, Director of Innovation at W.S. Darley, discusses current and emerging technologies.
Jeff Dill of the Firefighter Behavioral Health Alliance discusses preventing suicides in the fire service.
Fire Service Legend, Dennis Compton, shares his wisdom and the value of introspection.
Jordan Long of RevitalColorado shares the story of an outdoor retreat for first responders' mental health.
Tate Preston of James B. Beam Distilling Company discusses his distillery fire & life safety department.
Retired Fire Chief, leader, author, and lecturer Randy Bruegman discusses excellence and leadership.
Industry legend, Gordon Graham, discusses his seven steps for sharing knowledge.
Jennifer Anderson of First Responder Coaching discusses the mental health of first responders.
Former Pennsylvania Fire Commissioner Ed Mann discusses the challenges faced when retiring.
Paul Wind of Battalion 1 Consultants, discusses ways fire departments can justify their existence.
Deputy Chief Greg Rogers of the Spokane Valley Fire Department discusses Community Risk Reduction.
Lee Cockerell, former Exec VP of Ops for the Walt Disney World® Resort, discusses customer service.
Kate Kapalo, Ph.D., National Fire Academy Instructor, discusses pre-plans and technology.
Fire Commissioner Charles McGarvey shares how he led his department during two LODDs in one month.
Fire service legend Chief Billy Goldfeder shares his journey of surviving prostate cancer.
Burton Clark, formerly of the National Fire Academy, discusses the state of the American Fire Culture.
Denis Onieal, the former Asst. US Fire Admin discusses decision-making and data's role in fire service.
Dr. Lori Moore-Merrell, the US Fire Administrator, discusses the future of fire service data and more.
Joe Powers of the Charlottesville Fire Department discusses Community Risk Reduction in the 21st Century.
Neuroscientist Kristen Willeumier, PhD., discusses cognitive health, mental performance, and well-being.
Matt Hinds-Aldrich, of the American Association of Insurance Services, discusses why NFIRS matters.
Ben May of the Center for Public Safety Excellence discusses data's role in helping the fire service.