Scheduling & Personnel

Managing your Fire & EMS staffing has never been easier, thanks to First Due's scheduling module. Whether your crew's scheduling model is straightforward or complex, we've got you covered.

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Shift Management

Intuitive management tools to ensure shift transparency.

Easy-to-Use Shiftboard

Drag and drag-and-drop shift board allows you to modify shifts and schedules easily.

Scheduling Deputy

Let technology work with vacancy recommendations or add staff off the roster using the Scheduling Deputy.

Multiple Views

Reduce scheduling errors by getting the information you need faster. Create configurable boards or access rotation and multi-day views with one click.

Roster Count

Get Instant visibility into staffing levels with the roster count view.

Employee Center

Equip your personnel with the tools they need to manage their schedules better.

Employee Hub

The dashboard shows available call shifts, announcements, accrual bank information, and today's assignments.

Time Clock

Streamline workforce management with seamless employee clock-in/out and time-tracking tools.

Timecards

Maintain timecards directly within the employee center. Admins can approve and review timecards with digital employee signatures.

My Shifts

Dive deeper into your shift scheduling with a comprehensive shift calendar.

Availability

Mark yourself available right from the calendar and streamline the vacancy-filling process.

Vacation Bidding

Empower employees to easily bid for vacation directly from the shift board, streamlining the process and reducing administrative effort.

Call Shift Management

Put call shifts on autopilot and fill vacancies with ease.

Automated Call Shifts

No more picking up the phone to fill vacancies. Instead, use automated call shifts to send vacancy-fill requests via SMS, email, or app notification, configured based on your agency rules.

Tiered Messaging

To save time, create tiered messages to fill vacancies based on qualifiers, groups, and more quickly.

Advanced Sorting Logic

You can rank and sort call shifts based on your department's rules. In addition, you have the flexibility to add sorting logic at any time.

Call Shift Rules

Drive compliance with incredibly flexible call shift rules, including sorting, movement logic, global rankings, reset periods, candidate method, default deadlines, and more.

Vacancy Bidding

Empower employees to easily bid for open shifts directly from the shift board, streamlining the process and reducing administrative effort.

Mandatory Hiring

Easily identify staffing gaps and automatically fill vacancies without the hassle, ensuring your team is always fully staffed and ready to respond.

Time-offs

Cut through the red tape with simplified time-off workflows.

Time off Requests

Save time with an easy-to-use time-off request feature, allowing multiple requests in one.

Time-off Calendar

View time-off in a single calendar with advanced filtering options.

Time-off Rules

Configure rules for your agency's needs with request routing.

Request Visibility

Ensure transparency with request audit log and visibility available to your admin staff.

Trades

Efficiently manage the moving parts of your agency's shift trades.

Trade Requests

Easily request one or multiple trades in a simply to use shift trade feature.

Trade History

Ensure transparency with the trade audit log and visibility available to your admin staff.

Register

A comprehensive register that automatically tracks owed, earned, and balance hours between shift traders.

Trade Request Rules

Configured to your agency's needs with request routing options, work type defaults, and report reversal.

Personnel

Your central hub to manage and store personnel records.

Employee Management

Add, edit, and archive employees as your organization changes.

Robust Personnel Records

Manage the employee file, including department-specific identifiers.

Employment History

Easily track and record employee qualifier changes, assignment changes, rank changes, and other special events from the day of hire until retirement.

Certifications

Manage and view all employee certifications in a centralized location.

Enterprise Tools

Rules, regulations, and policies fit your agency and are built into your software.

Accruals

Manage employee accrual banks and view future time-off adjustments.

FLSA Reports

Overtime management made easy. Automatically set a singular FLSA cycle to convert hours into overtime for payroll reporting.

External Sharing

Quickly send links to external partners and cooperators to share real-time staffing.

Click-Not-Code Setup

Easy end-user setup options for streamlining scheduling tools.

Advanced Reporting & Integration

Reporting and integrated data to always keep what's most important front and center.

Flexible Reporting

A unique and flexible ad hoc reporting solution that ensures you have the scheduling reporting your agency needs.

Payroll Exports

Canned and ad hoc reporting allows for better insights and easy uploading and input into payroll providers.

Integrations

Your scheduling data can flow through all parts of your organization, including NFIRS, ePCR, assets, training, and events & activities.

See how it works!

First Due: The Modern Fire and EMS Scheduling Solution

Learn about Fire & EMS software pitfalls and how First Due's modern platform solves them in this video. Enjoy seamless integration, reduced costs, fewer errors, and constant updates. Benefit from exceptional customer service, enhancing your agency's efficiency with a solution tailored to your needs.

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