Mobile Responder App

A sophisticated Fire & EMS-focused iOS and Android app that brings all your First Due information to the forefront when on the go.

Anywhere on any Device

Access critical incident information on any connected device in seconds. Use your device’s Web browser or download our native iOS or Android app to get everything First Due has to offer in the palm of your hand.

Accesible on any Device
Whether you're using IOS or Android devices, First Due is available on any connected smartphone, tablet, laptop, or MDT.  
Offline Mode
Access hydrant information, occupancy details, and pre-plan data offline without disruptions, even with weak internet connectivity.

Notify and Respond

Never miss a call with the First Due mobile app. View your route, update your status, and chat with fellow responders to organize your response.

Dispatch Notifications
Receive incident notifications immediately upon dispatch directly to connected mobile devices.
Routing to the Incident
Quickly access the best route to an incident, with turn-by-turn directions and traffic hazards.
Simple Status Updates
Let your crews know where you are with a single tap.
Apparatus Location Tracking
Track where your apparatus are and when they will arrive with live updates on First Due’s live truck-track map.
Secure Chat
Crews can securely communicate with one another throughout an incident.

Real-time Collaboration

All of your automatic and mutual aid partners, including law enforcement and other public safety partners will operate from  the same playbook  across agency lines.  

Pre-Plan Sharing
See the complete operating picture at any time on any device – allowing for real-time descion making in the field - including from Mutual Aid partners.
Live-Tactical Mapping
See the complete operating picture at any time on any device – allowing for real-time decision making in the field.
Distance Measurement Tool
Know exactly how much hose you’ll need to deploy with our handy distance measurement tool built right into the app.

Integrate Directly with Dispatch

First Due is CAD agnostic and populating live incident data from dispatch is a straight-forward process. Our team has experience working with all the major CAD vendors, connecting via simple email CAD links all the way to API integrations.

See how it works!

Mobile Responder

Explore how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response, get into the details surrounding incoming incidents, and track agency vehicles in real-time.

Schedule A Demo.

Video Transcript

First Due's Mobile Responder app is the premier mobile app for first responders, built for iOS and Android. This app has more than just the power to get you to the incident; it provides a visualization of your agency's units and delivers access to the First Due web app. Let's dive in and explore its capabilities.

The first thing to note is the Incident List. Tap on any incident to pull up its details. Here, you'll see status buttons to log your response, a Quick Route button that gives you turn-by-turn directions, and a Calculate Route button that provides directions to the incident right from the app itself. You can also edit the pre-plan, check the response dashboard, and review the call history for that location. Scrolling down, you'll see the Building Story, incident notes from your CAD, and status logs for units and personnel responding to the incident.

You can turn on and off any layers you wish to view on the map, as well as use the Ruler tool to determine hose lays and distances to exposures.

The Units button will display a list of units in the system. Tap any unit to view its location on the map. Transparent icons indicate units that are currently not in motion, whereas solid icons represent units in motion. With the Chat Group feature, units can securely communicate with one another across devices.

The main menu provides options for managing your First Due profile, links to outside websites, and the app's user preferences. Additionally, convenient one-tap links to the First Due web page are available, so you can access other modules in First Due anytime. On the iPad, you can even conduct inspections offline for areas with spotty connectivity.

If you are a member of more than one agency using First Due, you can easily switch between accounts. Put the power of First Due in the palm of your hand with the First Due mobile app. Data drives the 21st-century fire service; First Due puts you in the driver's seat with our mobile app.

More to explore

Built to run your entire Fire and EMS operation in one place.

Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections

Permitting

Invoicing

Occupancies

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NFIRS

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

Streamlined NFIRS Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

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ePCR

Our superior NEMSIS v3.4 compliant ePCR provides the necessary functionality without sacrificing response efficiency.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

Learn More

Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.  

Improved Scheduling

Automation

Compliance

Enterprise Management

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Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

Automate Processes

Respond

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Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Hydrants

Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

Services and Test

Response

Data Management

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Training

Enable your crews to gain the expertise they need with First Due's training module.

Classes

Dashboard

Certifications

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Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

Views

Enterprise Management

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Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Turnkey Reports

Ad Hoc Reporting

Visibility

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Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

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Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

Incident Command Decisions in Real Time, On Any Device

Quick, Easy, and Accurate AARs

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Featured Partners

Industry partnerships to accelerate Fire RMS

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Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Charlotte Fire Department
Charlotte, NC
Fairfax County Fire & Rescue
Fairfax, VA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Santa Monica Fire Department
Santa Monica, CA
Seattle Fire Department
City of Seattle, WA
New Orleans Fire Department
New Orleans, LA
And Many More
Nationwide

Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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