Wouldn't it be nice if you could have additional critical information about commercial properties in your jurisdiction? With First Due's Community Connect, you can build a safer community for crews and citizens alike. Community Connect is a portal that enables businesses in your community to share information about their property, which helps crews during a response.

Setting up a Community Connect account is easy. First Due will create a custom landing page with a message from your Chief. Businesses can then visit that page to register for their Community Connect account. Once they've entered their address and contact details, the owner or manager can choose what they share with your agency. This includes:

Contacts for the property: Here, the business owner or others can receive notifications anytime an incident takes place at their property.

Any employees or occupants with functional needs, such as vision or hearing impairment.

Attachments of important documents.

Occupancy information, such as the number of staff.

Access and utilities: This includes lock boxes, gate codes, and utility shutoffs.

Hazardous materials on the premises.

Fire systems, like alarm and sprinkler systems.

Burn permits: Businesses can request burn permits through their portal.

As you can see, there is a wealth of valuable information businesses can share with your agency. They can rest assured their data is protected with bank-level security and is never shared or used for any other purpose. Entering this information is straightforward and easy, and accessing it when crews need it is also simple. Once the information is entered, it appears in the response dashboard of the occupancy. Here, alert tiles are automatically created when the business enters the data. Crews now have vital intel that helps keep them safe and better serve the business during a response.

Another area where data is used by your agency is in the burn permit list. When a business requests a burn permit, your personnel manage it via this list. Permits can be approved, denied, and even printed with just a click.

Community Connect is a powerful citizen portal that truly connects your agency with your community. The result is enhanced safety for your crews and the people you serve. Data drives the 21st-century fire service, and First Due puts you in the driver's seat with Community Connect.