The First Due platform provides actionable data on every structure for every call, so your team is always prepared for any incident. Community Connect is a crucial part of making this a reality. With Community Connect, your residents will securely share information about their household that will aid first responders and emergency personnel when responding to an incident at their home.

So how does it work? Your residents first access a link promoted on your website, Facebook page, and other social media outlets, all directing them to your Community Connect landing page. This page educates them on the value, features, and security that Community Connect provides.

Next, they will create an account, validate their email address, and add their details and home address. Afterward, they will be able to easily add information about what matters most, including:

Property information

Residential contacts

Information about residents with functional needs

Pets

Once that data is added into the resident's ID, it is immediately made available to you and your team when responding to an incident. Alert tiles ensure you can easily access critical information about the property and its occupants.

First Due makes rolling out Community Connect to your residents a breeze by providing a best practices guide to every customer. This includes a resident-facing landing page, press release templates, outreach strategies, and a media engagement guide.