Introducing First Due LMS: The Complete Training Solution for Fire & EMS

Join us to learn how First Due’s new Learning Management System (LMS) provides a complete, integrated solution for managing fire and EMS training.

With First Due LMS, departments can deliver training content, track certifications and credentials, and oversee courses and training programs—all within a single platform. By streamlining personnel record management, First Due LMS reduces administrative workload, ensures accuracy with centralized training records, simplifies ISO and CAPCE compliance, and offers real-time insights into training progress with comprehensive reporting.

Key Takeaways

  • Streamlined Training Management
    Centralize training, certifications, and personnel records to reduce administrative workload.
  • Simplified Certification Tracking
    Easily track certifications, credentials, and ISO requirements to ensure compliance.
  • Flexible Training Delivery
    Access a complete online training library or create custom courses to fit your department’s needs.
  • Real-Time Progress Insights
    Monitor training completion and performance with an intuitive dashboard and detailed reporting.

Featuring

Sergio Nardi

Solutions Consultant
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Sergio Nardi's career trajectory is a testament to his adaptability and commitment to public service. Starting in the United States Air Force, he transitioned into a critical role as a firefighter and paramedic, showcasing leadership in both Virginia and Minnesota. Currently, as a Senior Solutions Consultant at First Due, Sergio collaborates with numerous agencies across the United States. He aids in developing advanced software environments, enhancing the technological capabilities of emergency services. His unique blend of frontline experience and tech-savvy approach significantly contributes to innovating emergency response through technology.

Ronny Smith

Associate Product Manager
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Ronny Smith is an Associate Product Manager at First Due, where he brings a wealth of experience across consulting, client success, training, and support for fire and EMS agencies in the U.S. and Canada. He possesses deep product knowledge across the First Due suite, including Web Responder, Command, Mobile, Pre-planning, Hydrants, Training, Prevention, Events, and Activities. In addition to his work at First Due, Ronny serves as a Captain at Central Kitsap Fire & Rescue, contributing over 27 years of fire service experience. His leadership background includes roles such as Lieutenant, Apparatus Operator, and Union President for Local 2819-Central Kitsap Bargaining Units. Ronny is a regular presence at key industry events like FDIC and FRI, where he represents First Due and strengthens relationships with agency partners. His dual expertise in public safety operations and SaaS product management positions him as a trusted voice in the fire and EMS technology space.

Toby Ritt

Vice President, EMS and Strategic Partnerships
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Toby has spent his entire 20-year career in the SaaS software industry, beginning in the education and human resources markets before discovering his true passion over the last decade in EMS, Fire, and Public Safety. Now serving as the Vice President of EMS and Strategic Partnerships, Toby brings deep expertise in enterprise software solutions, data collection, and analytics. His leadership has been instrumental in guiding our sales organization while also forging meaningful partnerships that expand our impact in the EMS space.

Ari Goldblatt

Group Product Manager
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Ari Goldblatt began his career in public safety technology at Mark43, where he played a pivotal role in delivering mission-critical software for law enforcement and first responders. His work at Mark43 laid the foundation for a career focused on building transformative solutions in the government technology space. Following his tenure there, Ari held key positions at Palantir and Samsara, deepening his expertise in operational intelligence and connected operations. Currently, he is driving innovation in public safety as Head of Strategy & Operations at Carbyne. Ari brings a track record of scaling growth, refining go-to-market operations, and aligning cross-functional teams in fast-paced SaaS environments. His work consistently centers on empowering emergency response and public sector agencies through better technology​.

Hala Bennmoussa

Product Marketing Manager
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Hala Benmoussa combines her public health and nursing background with a deep understanding of healthcare systems to enhance patient outcomes through technology. Her expertise bridges the gap between advanced technological solutions and the practical needs of public safety organizations. As a Product Marketing Manager at a leading software company, Hala focuses on promoting innovative solutions that empower public safety agencies. She utilizes her extensive knowledge to craft effective marketing strategies, communicating the value and impact of these solutions to the relevant audience.

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