Timing is everything. Response times matter, but how about all the time spent managing your agency schedule? That matters too. First Due is ready to help with a secure scheduling solution that is easy to use, easy to manage, and easy to access. Our scheduling module is a powerful way to manage your daily staffing challenges.

With our intuitive shift board, it’s easy to get a handle on your schedule for the day, three days, or even seven days. Our helpful scheduling deputy lets you know about any vacancies, who’s available, and who’s off. If someone takes a vacation day, simply move them to the time-off section and bring over an available person to fill their spot.

If no one has put in availability for that day, you can use our call shift feature to send notifications of open shifts to all personnel or select a specific group, depending on the staffing needs. Once an email or text is received, personnel can quickly respond. The system lets you know who can fill the shift based on the rotation rules you’ve established. The rotation list is then automatically updated. With "My Shifts," each person gets a custom calendar view of their scheduled days off and can put in availability right from the calendar.

We also make it easy for personnel to request time off. Clear, concise visual indicators display the days you’re on duty. With just a click, you select the day you wish to take off, the time-off type, whether it’s a full or partial shift, and who needs to approve the request.

Requesting trades uses the same clever process, allowing you to quickly see pending trade requests, trade history, and trade balances.

Sometimes it’s just nice to know what you need to know at a moment’s notice. The Personnel Dashboard delivers with an easy-to-access look at your profile status, any agency announcements, and of course, your time-off bank and requests.

The security of your scheduling data is something First Due takes seriously. Our system uses banking industry-level security, which means 256-bit encryption with cutting-edge cloud infrastructure designed for software platforms that support vital public sector functions. Data drives the 21st-century fire service. First Due puts you in the driver’s seat with our scheduling solution.